User Privacy Policy
Welcome to Mafia’s Privacy Policy. This page explains how we collect, use and protect your personal information when you create an account, make deposits or use our games and services. It sets out the types of data we hold, how that data is used for account and payment processing, the security measures in place, and your choices about access, correction and deletion. Read these terms before registering or submitting documents. If you need help, contact our data protection officer at [email protected].
Types of data collected
We collect three main categories of data to operate the service: personal, technical and transactional. Personal data includes name, date of birth, address and ID documents for verification. Technical data covers IP address, device details, browser and cookies. Transactional data includes deposits, withdrawals, bet history and payment method identifiers. Minimal additional information may be requested to resolve account issues or meet legal obligations.
Personal data
Identity and contact details are used to open and manage your account. ID documents and proof of address are required for verification and anti-fraud checks. Personal data is stored only as needed for account purposes and compliance.
Technical data
Device and connection information help us deliver the site, prevent abuse and diagnose issues. Cookies, local storage and similar technologies power session management and basic preferences.
Transactional data
Payment records, wagering history and bonus activity are processed to complete transactions, calculate balances and support withdrawals. Aggregated transaction data is retained for accounting and legal requirements.
How information is used
Data is used for account creation, identity verification, payments, fraud prevention and compliance with legal obligations. It also supports customer service, dispute resolution and internal record keeping. Usage is limited to purposes compatible with the service and governed by this policy.
Data protection and security practices
Access controls, encryption and secure hosting protect stored and transmitted data. Where third-party services are used they are chosen for appropriate technical and organisational safeguards. Retention schedules apply and personal data is deleted or anonymised when no longer required, subject to legal retention periods.
Cookies and tracking technologies
Cookies and similar technologies are used for session management, fraud prevention and basic analytics. You can control cookie settings via your browser. Essential cookies are required to use account features; non-essential cookies can be opted out where provided.
Third-party trackers
We may use third-party analytics and advertising providers. These services may set their own cookies and collect technical data. Opt-out options are available through browser controls and vendor tools where applicable.
User rights regarding data
You have the right to access and correct your personal information, request portability where applicable, and ask for deletion or restriction of processing within legal and operational limits. Requests should be submitted to [email protected] and will be handled in line with applicable law.
How to request changes
Send a clear request identifying the account and the action required. We may ask for proof of identity before making changes to protect account security.
Data sharing and third parties
We share data with payment processors, verification services, game providers and other service partners strictly to provide the platform. Data may be disclosed to law enforcement or regulators if required by law. Third parties process data under contract and with confidentiality obligations.
Updates to this policy
Privacy terms may be updated. Material changes will be posted on this page with an effective date. Continued use of the service after changes indicates acceptance. For questions or concerns contact [email protected].