Player Protection

We take safe play seriously and set clear limits to keep gambling controlled and responsible. This page explains Mafia’s approach to player safety, the tools available in your account, and steps you can take if gambling stops being fun. Read the options, set limits, and reach out for help when needed. Our focus is practical: reduce risk, control spend, and provide routes to pause or stop play if required.

Mafia Responsible Gambling

Mafia Responsible Gambling covers the practical measures we offer to help you manage activity. Information here explains protections, available account controls, signs of harm, and where to find external support if gambling becomes a problem.

Player Protection Principles

Protection is based on clear limits, fair access to account tools, and visible routes to seek help. Eligibility, age checks, and verification support safer play. We encourage short, direct actions to reduce risk rather than lengthy processes.

Tools to Manage Your Play

Deposit limits

Set daily, weekly or monthly deposit caps in your account. Limits can be adjusted by request and are designed to control how much you add to your balance over time.

Loss limits

Apply loss limits to restrict net losses across sessions or a set period. Limits stop further play once reached and help avoid chasing losses.

Time limits and session reminders

Use session timers and daily play reminders to break long sessions. Time limits prompt you to pause and review activity before continuing.

Self-exclusion and temporary breaks

Self-exclusion is available and can be activated for set periods. Temporary breaks and account pauses are also available via the support channel to remove access quickly when needed.

Recognising Signs of Problematic Behaviour

Look out for repeated chasing of losses, spending more than planned, neglecting responsibilities, or hiding activity. Changes in mood, sleep or finances linked to gambling are warning signs that control may be slipping.

Guidance for Staying in Control

Set budgets and stick to them. Use deposit and loss limits before you start. Take regular breaks, avoid gambling when emotional or impaired, and do not use credit to fund play. Review statements regularly to check spend patterns.

Access to Professional Help and Support Organisations

If you need specialist support, contact independent services such as Gambling Help Online, Responsible Wagering Australia, or local Gamblers Anonymous groups. These organisations provide counselling, practical tools and referrals. If you are in immediate crisis, contact local emergency services or a national helpline.